Returns & Exchanges
We want you to love your Skinny Mixes products; however, due to the consumable nature of our syrups and mixes, we can only accept returns on unopened items within 30 days of purchase. Please note that shipping costs are non-refundable and a small restocking fee may apply to certain orders.
Check Eligibility
Ensure your items are unopened, in their original packaging, and purchased within the last 30 days.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Authorization.
Pack & Ship
Securely package your items and send them to our distribution center using the provided return shipping instructions.
Receive Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing